Sales Consultant

SCP is seeking a confident and professional Sales Consultant to join its team at their showroom in Shoreditch. This is a demanding retail position that requires a talented individual who is comfortable and assured in dealing with high-end sales and developing strong relationships with private and professional clients. This is a full-time position in a creative and fast paced environment.

The role:

• Develop and maintain relationships with customers
• Build a strong customer base and ensure that follow-ups are timely and considered
• Meet sales targets and produce sale reports
• Manage the sale-cycle effectively, from order to delivery and installation
• Maintain in-depth brand and product knowledge to provide exceptional customer service
• Work with the team to co-ordinate showroom and exhibition displays
• Help maintain operational standards in the showroom

The person:

• Ambition to develop a career in high-end furniture and lighting sales
• Interest and knowledge of contemporary design
• Ability to provide exceptional customer service
• Experience with relaying product information
• Aptitude to work independently
• Excellent organisational skills
• Personable and sociable
• Available and willing to work weekends
• Previous Sales and CRM experience is desirable

The salary for this role is £23,000+, depending on experience, with an additional commission package. Company benefits include staff discount, a pension scheme, 28 days holiday including bank holidays (increasing to max 33 days – 1 day per years’ service). Please apply with your CV and cover letter to [email protected]

E-commerce & Retail Support

SCP is seeking a hardworking and enthusiastic individual to join their ecommerce and retail support team in London.

The role suits a practical person, who can manage their time efficiently with exceptional organisation skills. In this position, you will work closely with the showroom, website, and warehouse teams.

Based at our head office and showroom in London, the candidate will support with processing e-commerce orders through to dispatch, answering customer enquiries from the website and showroom, arranging and accepting deliveries to the showroom, manual handing, installation of furniture and lighting displays, and help with general showroom maintenance. We’re looking for somebody with a keen eye for detail, who can work methodically and efficiently.

The role:

• process and fulfil customer orders placed via scp.co.uk
• provide excellent customer service via email, phone, and in person
• look out for website issues, help troubleshoot and update website information
• support the showroom team with deliveries, installations, and customer service

The person:

• previous ecommerce, retail, and/or administration experience preferred
• knowledge of Microsoft 365 and basic IT skills
• good communicator with strong English and maths skills
• excellent administration skills and organised
• self-motivated and a keen problem solver
• able to work as a team as well as independently
• interest in contemporary design

This is a full-time position, five days per week, Tuesday-Saturday. The salary for this role is £21,500+, depending on experience. Company benefits include staff discount, a pension scheme, 28 days holiday including bank holidays (increasing to max 33 days – 1 day per years’ service). Please apply with your CV and cover letter to [email protected]