Coronavirus Information

This page was first published on the 17.3.2020 but was last updated on the 4.1.2020.

 

Showroom – currently closed due to Covid restrictions

Our Retail Manager, Paul Huggins and a small team will continue to work from our showroom. This will allow us to continue with the Click & Collect service, answer phone enquiries, and give virtual showroom tours.

Showroom Office Hours: Monday-Friday, 9.30am-6pm

 

Click & Collect
We offer a Click & Collect service from our showroom in Shoreditch. Simply select this option at checkout and we’ll let you know when the order is ready. This usually takes 3-5 working days as most items are stocked at our warehouse in Norfolk.

Collections days: Monday-Friday, 9.30am-6pm

 

Website Orders & Deliveries
Our warehouse and supply chain are fully operational and we’re continuing to process and send customer orders. Our courier services are delivering small packages and smaller furniture items as normal, however, they are taking steps to ensure that there is no physical contact on delivery. Larger orders are delivered by our specialist delivery partners who ensure that social distancing measures are adhered at all times.

 

Virtual Appointments
Enjoy virtual consultations from the comfort of your home. Our sales advisors are on-hand to give virtual tours, demonstrate comfort features, view fabrics samples, show design details, or simply discuss your order. Our virtual appointments are by video call.

Click here to book an appointment.

 

Our Team
The SCP office team are working from home. Please continue to communicate with us in the regular fashion, we will let you know as quickly as possible should the status of your order change.

 

Production
Our factory in Norfolk have split into teams to minimise unnecessary contact. They are taking all precautions to ensure that they are able to continue with production safely.

 

Wholesale Customers
As detailed above, our warehouse and factory remain open and we have furniture stock ready to fulfill orders. We are receiving a steady flow of key materials and our team are on-hand to complete orders. Our current upholstery lead time is 8-10 weeks from our order confirmation. Please contact [email protected] for more information.

 

Key Workers – Thank you 
Last but certainly not least, we’d like to extend a big thank you to all the key workers that are putting themselves at risk every day to keep us all going.

 

We hope to see you soon and take care.

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