Coronavirus Information

This page was first published on the 17.03.2020 but was last updated on the 04.10.2021.

 

Open by Appointment & Walk-In

135 Curtain Road
London
EC2A 3BX

Tues-Sat, 9.30am-6pm

Click here to book a showroom or virtual appointment.

 

A Safe Environment

We have taken several measures to ensure a safe environment for our staff and customers.

– As handwashing is one of the most effective defences, there is access to washing facilities. These facilities will be kept well stocked with soap and paper towels.
– Hand sanitiser is provided at entrance and in-store.
– Face masks are provided at entrance, you will be asked to wear these during your visit.
– All frequently-touched surfaces, such as workstations, countertops, doorknobs, and products are to be routinely disinfected.
– Limited capacity of customers in-store at any one time.
– New showroom layout to ensure that social distancing can be adhered to with ease.
– Removed till points, replacing them with consultation tables, allowing customers to sit two meters apart from their sales advisor.
– Maintain a clutter-free environment, with minimal accessories and stationery.
– Card payments only.
– Deliveries and collections are made at the entrance way.
– Returned items are cleaned thoroughly before going back into stock.
–  All staff record their temperatures every morning and are required to take a lateral flow test before coming to the showroom and office.

 

Website Orders & Deliveries
Our warehouse and supply chain are fully operational and we’re continuing to process and send customer orders. Our courier services are delivering small packages and smaller furniture items as normal, however, they are taking steps to ensure that there is no physical contact on delivery. Larger orders are delivered by our specialist delivery partners who ensure that social distancing measures are adhered to at all times.

 

Our Team
The SCP office team are partly working from home and partly working form the office. Please continue to communicate with us in the regular fashion.

 

Production
Our factory in Norfolk have split into teams to minimise unnecessary contact. They are taking all precautions to ensure that they are able to continue with production safely.

 

Wholesale Customers
As detailed above, our warehouse and factory remain open and we have furniture stock ready to fulfill orders. We are receiving a steady flow of key materials and our team are on-hand to complete orders. Our current upholstery lead time is 12 weeks from our order confirmation. Please contact [email protected] for more information.

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